NSW | How to Negotiate with Tough Customers

The French-Australian Chamber of Commerce and Industry​​​ NSW Chapter was delighted to invite you to an exclusive roundtable discussion about proven negotiation strategies and winning tactics, based on true local success stories and inspired by global practices (incl. from Europe and France).

Most Australian Companies have experienced more and more difficult negotiations (e.g. CPI) in the last 15 years, usually with their biggest Customers. And the current uncertain economic conditions have undoubtedly accelerated this trend, especially in the retail industry.

Whilst the agreed objective is to create shared value by managing the best mutual interest of all parties involved, the rules of engagement have drastically changed, mostly in favour of buyers, who became more demanding and unpredictable.

Thank you to our speaker, Jean-Yves Heude, CEO of Chessmate Consulting​, for sharing the innovative ways to navigate through this more aggressive environment in order to rebalance (or gain more) bargaining power.

This session was particularly beneficial and insightful for sales/commercial and procurement executives.

Also, we would like to thank acidgreen​ for hosting this event and allowing us to finish the evening with a networking session on their rooftop.

Last but not least, thank you to our two sponsors Le Creuset​ and Pierre Fabre​ for offering a set from the new Elements Collection Le Creuset​​ and a Beauty Hamper Klorane​​/Avène​​. Congratulations to the lucky winners!